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Exchanges & Returns Policy

Exchanges

We do not offer exchanges. Instead, if you need an item that is a different size to what you originally ordered and received, just go back online and reorder the size you need of the item you want. This way you will receive the item you want faster, and you won't have to wait until a return is processed.

Most commonly this happens with caps and due to customer feedback this is the best scenario we have for speedy customer satisfaction.

When we receive your original item back we will refund you for it with 48 hours.

Returns

Returns can be made up to 30 days from date of initial purchase date.

All garments must be unworn, unwashed, and have all the tags still attached to the garment with packaging intact. 

Any and all  postage costs are the responsibility of the customer. Please make sure to insure the item(s) you are exchanging as we are not responsible for lost or damaged products that are returned to us. We recommend you add tracking also.

If a product arrives to you damaged or broken, please let us know by email  within 7 days of your purchase and an exchange or full refund will be offered.

We do not accept returns after 30 days.

Perfumes cannot be returned if opened.

Mail Returns to:

Returns: Real Irish/Out of Ireland, LLC

2810 Hampshire Road

Ann Arbor, Michigan, 48104

Please include a copy of the original packing slip with your order number on it and If you have special instructions include them in the email and with the package.

Questions or Concerns

Send us an email info@realirish.com or call us at 734-846-2025 and we would be delighted to help out! We also have an FAQ page at this link you can read at anytime.