We do not offer exchanges. Instead, if you need an item that is a different size to what you originally ordered and received, just go back online and reorder the size you need of the item you want. This way you will receive the item you want faster, and you won't have to wait until a return is processed.
Most commonly this happens with caps and due to customer feedback this is the best scenario we have for speedy customer satisfaction.
As soon as we receive your original item back we will refund you for it.
Returns can be made up to 14 days from date of your order being delivered to you. For example, if you receive an item on the 5th day of the month it needs to be returned to us by the 19th (14 days)
All garments must be unworn, unwashed, and have all the tags still attached to the garment with packaging intact.
Any and all postage costs are the responsibility of the customer. Please make sure to insure the item(s) you are exchanging as we are not responsible for lost or damaged products that are returned to us. We recommend you add tracking also.
If a product arrives to you damaged or broken, please let us know by email within 3 days of your purchase and an exchange or full refund will be offered. email to email@example.com
We do not accept returns after 14 days.
Perfumes cannot be returned if opened.
Earrings cannot be returned.
Mail Returns to:
Returns: Real Irish/Out of Ireland, LLC
2810 Hampshire Road
Ann Arbor, Michigan, 48104
Please include a copy of the original packing slip with your order number on it and If you have special instructions include them in the email and with the package.
Returns on orders over $150 may be subject to a 20% restocking fee.
Questions or Concerns
Send us an email firstname.lastname@example.org or call us at 734-846-2025 and we would be delighted to help out! We also have an FAQ page at this link you can read at anytime.